Automated Teleconferencing
Our Low cost reservation-less teleconferencing offers the ultimate in
conference call convenience and flexibility -instant, on-demand
conference calling - anytime you want. There’s no need to
call and reserve your conference in advance. Just pick up the phone
and dial! Think of it as your own private "conference room"
whenever you need it. No reservation is required,
and you can invite up to 50 participants for each
call.
Frequent conference callers can enjoy the flexibility of a low
flat rate per month plan with unlimited conference
calling ability! You can schedule as many conferences as
you want and your rate stays the same. Now, it’s
easier than ever to keep within your budget. Your conference-calling
package will pay for itself after just one or two calls each month.
Contact us for free account
set-up and start audio conferencing today! There
are no set-up fees, or hidden charges. Our audio
conferencing is provided to you at a very competitive rate, and
backed by ongoing customer support. To speak to someone now about
this service, you can call 1-888-690-1014, Ext. 3. We’ll give you a quick quote based
on your individual needs, and help you get started today!
Great customer service,
ALL the time
Our specialists help you set up a flexible system that will best fit
your needs, then stand by to provide technical support and customer
service whenever you need it. These experts understand what it takes
to manage everything from small business meetings to large high-profile
events. Along with our conference call coordinators, they lend their
support and knowledge to every call you make. With that level of service
you'll feel like a teleconferencing pro, even on your very first try.
How to contact USA WorldTel Conferencing
For Teleconferencing Customer Support or, to schedule a conference call ASAP, Call Toll Free 1-866-200-9171
For Sales Call Toll Free 1-888-690-1014 ext 1
To get a quick rate quote, E-Mail
customer service
To set up a teleconferencing account, E-Mail
Sales Support. [Please include your company contact person name,
phone number, and E-mail address.]
Need more information or have a question? Please submit our request
form and an account representative will contact you.
Features
for automated, reservation-less teleconferencing services:
Music on hold - Plays music until a moderator
joins the conference call. Once the moderator joins the conference,
the music will shut off and the conference may begin.
Entry
Tone - Entry tones let conference attendees know when someone
joins the conference by a single beep.
Exit Tone
- Exit tones let audio conference attendees know when someone disconnects
from the conference by a double beep.
Auto Hang up
- Auto Hang up will disconnect all participants from a conference
call once the last moderator in a conference hangs up their line.
Use this feature to ensure that all lines become immediately available
for subsequent conferences and to avoid excessive charges to a moderator
who is paying in full.
Security - Allows moderator
to secure the conference. Security prevents the entry of additional
participants once the conference call is locked by the moderator.
Security must be requested at the time of account set-up so it can
be programmed for use. The feature is activated and deactivated by
the moderator.
Name Record/Playback - This feature allows each participant
to record their name before entering the conference so that a roster
of participants may be played back. Contact
us for free account set-up within a few hours. No set up fees,
monthly fees, or hidden charges to use our service, We will offer
you a competitive rate and excellent customer support.
Standard
and enhanced features for operator assisted audio conference calls:
Standard Features
USA WorldTel offers several standard audio conferencing services that
are available to you at no additional charge. Following is a list
of these services:
- Billing Codes/References
At your request, specific billing codes or references will be
noted on your invoice, to help you manage allocations or charge
backs.
- Call Out to Late Participants
During Meet-Me conferences, you may signal a USA WorldTel audio
conference coordinator and ask that late participants be called
and reminded of the conference. The audio conference coordinator
can announce late participants or place them into the call silently,
per your instructions. Moderators of Meet-Me conferences are contacted
automatically if they have not joined the conference five minutes
after its scheduled start time.
- Listen only Mode
The moderator may elect to be the only participant, or one of
several designated participants, with the ability to speak during
the conference call. All other participants are muted. This is
recommended especially for large calls.
- Music on Hold
While waiting for the conference call to be assembled, participants
can listen to music, reassuring them that they are connected to
the conference.
- Roll Call
To verify attendance and identify participants for the benefit
of the group, USA WorldTel’s audio conference coordinators
will perform a roll call once all participants have joined.
- Security
This USA WorldTel service allows you to "lock" your
conference call to ensure privacy. USA WorldTel’s security
feature locks out all additional participants, as well as USA
WorldTel’s audio conference coordinators. The moderator
is typically the only participant to receive instructions on how
to "lock" or "unlock" the call.
- Sub conference
You may have your conference call separated into smaller working
groups before, during and after your conference.
Enhanced Features:
Operator assisted audio conferencing enhanced services. USA WorldTel
offers several enhanced audio conferencing services that are available
to you for an additional charge. Following is a list of these services.
- Communication Line
USA WorldTel can keep an open telephone line with the conference
call host to verify participant attendance, provide updates on
the number of participants joined, or have other dialog relative
to the conference call that may be inappropriate to conduct in
the conference itself.
- Digital Replay
USA WorldTel can digitally record the conference call and make
it available for playback, 24 hours a day, for as long as you
require, so designated parties can access a recording of the conference
call at their convenience.
- Electronic Q&A
This service allows you to conduct large meetings and take questions
at appropriate times during the conference. The Q&A session
can take place before, during or after the presentation, or any
time, as many times as needed, during your conference. This operator-assisted
service entails having all but the main speaker(s) in a Listen
Only mode. When members of the listening audience want to ask
a question, they simply press a button on their telephone keypads.
- Location Level Billing
USA WorldTel can set up independent accounts and bill each participant
for their portion of the conference call. Register for this service
while making your reservation. 24-hour notice is required.
- Participant List
Either during or at the conclusion of your conference call, USA
WorldTel can send you a list of conference participants via fax
or e-mail.
- Participant Pre-notification
USA WorldTel can call or fax reminders to participants 24 hours
in advance of your conference.
- Polling/Voting
While in Listen Only mode, participants can respond to questions
by pressing codes on their telephone keypads. Tabulations and
results are available instantaneously, or at the conclusion of
your call.
- Rebroadcast
Your conference can be recorded for playback at a later date or
time, as scheduled during the initial reservation of your conference.
- Recording
USA WorldTel can record your conference call on audiocassette
tape or compact disc, and send recordings to you via regular or
overnight mail. Additional copies can be sent to multiple locations.
- Transcription
Your conference call can be transcribed by USA WorldTel, in its
entirety, and provided to you in written format, on a 3.5"
diskette, or via e-mail.
- Translation
Your conference call can be translated into most foreign languages
and provided to you in written format, on a 3.5" diskette,
or via e-mail.
- Audio Streaming
This service lets you add an unlimited number of listen-only participants
to your audio conference via the Internet. When the audio conference
is ready to begin, participants simply log on to your corporate
web site and click on a pre-designated link. Your audio conference
is broadcast over the Internet to each individual's PC. As an
added convenience USA WorldTel can archive your audio streaming
session and make it available on your web site for playback at
a later date. Customer requirements are minimal: Multimedia PC,
Internet access and a streaming media player (RealPlayerTM or
MediaPlayerTM). A USA WorldTel audio streaming specialist will
work with you in advance to coordinate the logistics of your meeting.
USA WorldTel's audio Streaming service offers:
- Thousands of users listen-only access to conference calls
and broadcasts
- Call archiving to allow users to listen to the conference
call at their convenience.
- Password protection to restrict access to the call. Detailed
session reporting.
Contact us and we will schedule
an appointment at a convenient time to discuss your special conference
event with our client services specialist.
Audio/Web Conferencing Features
Advanced audio management controls.
- Includes sub conference rooms and waiting room management,
mute and unmute, and automated dial-out. Enjoy greater control,
without the hassle of extensive telephone keypad commands.
- Make a Microsoft PowerPoint® presentation part of your
call.
Visuals add interest to your presentation and allow participants
to retain information.
- On demand, audio and/or data archiving and playback.
Keep those who missed the meeting up-to-date.
- Synchronized live streaming of audio and web presentations.
Allows for large scale presentations to reach a wider audience.
- Microsoft Outlook® integration.
Makes inviting participants easy, avoiding time consuming cut
and paste from email address books.
- MSN Messenger® integration.
Quick start a meeting from an instant message.
- Application sharing.
Share any application running on your computer. Work on budgets,
drawings, plans at the same time and allow participants to see
each other’s changes.
- Enter meeting as a pre-defined presenter. Invite attendees
either as participants or as presenters. Doing so allows presenters
enter the meeting with all controls in place.
- Single moderator or multiple presenter control.
Pass control during the meeting to allow participants to control
the flow of their particular section/content.
- Upload images and logos.
Personalize the Genesys Meeting Center interface with a photo,
logo, or image.
- Web tours.
Pre-script web tours on the fly. Take participants with you through
internal and external web pages that support your presentation.
- Create surveys and conduct votes.
Create them before the meeting or on the fly. Test participants
on their knowledge before and after the meeting, and get their
feedback
- E-Learning Quiz.
Define surveys with automated score calculation to have results
within seconds.
- Multiple platform support.
No special plug-ins or IT support needed. All you need is an Internet
connection to start meeting.
- Automated participant self dial-out.
Participants on the move can forward you their number and you
have the system dial-out to them.
- Interactive chat.
Share ideas and comments via text messages, without interrupting
the speaker or moderator.
- Multi-point desktop video integration.
Enhance your meeting with integrated desktop video. Have participants
see you or allow participants to be seen. No special equipment
necessary. A desktop web camera is all you need!
- Multiple levels of security.
Industry leading levels of access security, network security,
and content security.
Contact us to schedule
a free demo or free training for GenMC web conferencing.
For more information on GMC web conferencing click
here.
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